Liacom Systems is specialize in initiation, design, analyze, integration and construction of Contact/Call Centers. Our approach combines different technological areas with an overall view of the business requirements.

Liacom Systems perspective of CRM and Call Centers involves integration of phones, fax, Internet, e-mail and customer specific applications, in addition to IVR, CTI, ACD, recording systems, IP based call centers and more.

Our view combines the customers’ business objectives with wide understanding of the telephony and data technologies, in order to provide contact centers/CRM with competitive advantages and operational efficiency.

Services

• Improve internal services (Help Desk)
• Customer Care systems especially for Telecom, ISPs, ASPs and E-Commerce
• Marketing centers and telemarketing
• E-Commerce